Refund policy

Return & Refund Policy

Thank you for shopping with us. Please read our policy carefully before making a purchase.

No Returns or Refunds

All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed and delivered.

Because our products are carefully prepared and packed for each order, we are unable to process return or refund requests for change of mind, incorrect selection, or any other reason after the purchase has been completed.

Damaged, Defective, or Incorrect Items

We take great care in packaging our products. However, if you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of receiving your order.

To help us resolve the issue quickly, please include:

  • Your order number
  • Clear photos of the item and packaging
  • Video of product unboxing
  • A brief description of the issue

After reviewing the request, we will evaluate the situation and determine an appropriate resolution.

Order Cancellation

Orders cannot be cancelled once they have been processed or shipped.

Contact Us

If you have any questions regarding your order or this policy, please contact us at:

Email: artedeamaris@gmail.com